Your Staff’s Happiness for a Successful Restaurant Business
When it comes to your restaurant business, you can be successful by considering some important factors to make a difference and stand out from your competitors. The first thing you need to consider is investing on high-quality ingredients for the food or dishes you serve for your customers. Aside from the food, it is also essential to have excellent customer service. The third important aspect of a restaurant business is making your restaurant staff happy so they are inspired and motivated to work and make your customers happy. Happiness is passed on to your customers if you have happy restaurant staff.
You need to show your staff that you are grateful and you appreciate them. One way to make your employees happy and satisfied is to conduct an ‘Employee of the Month’ program with a tangible recognition such as a trophy. Having a regular meeting every week or once every two weeks is also a good idea so you can highlight the strengths and opportunities of your employees, and you can also tell them that you greatly appreciate the things that they are doing good. It is also important to invest in your employees. You may need a W2 creator and offer some training courses. Training courses can help your employees gain new skills and improve their existing skills so they can be successful in their own crafts. As much as you value customer loyalty, it is also good to reward employee loyalty. It is not good to hire and train new employees every time because you need to teach them and you need to start all over again. You can keep your employees loyal by providing a good compensation benefit, incentive or rewards program, and open door policy for them to air their opinions, suggestion, queries, and concerns. Another good idea is providing incentive or cash reward to your employees let’s say for their five or more years of service on your Christmas party. These are just little things you can do to strengthen your relationship with your employees.
Your employees will feel good if you get their ideas and opinions and if you involve them in your decision-making process. Collaboration is the key in good planning for better results. Provide a fun environment to your employees by offering a special room for them to unwind during their break time with TV, DVD player, billiard table, or fitness equipment. Be an open-minded restaurant owner, keep your customers happy by keeping your employees happy. When your customers and employees are happy, you will then see a positive and forward trend in your restaurant business towards growth and success.